visionworks customer service

We want every person who visits our stores and affiliated doctors to have an incredible experience, in … Average Visionworks hourly pay ranges from approximately $9.18 per hour for Eye Specialist to $18.64 per hour for Optician. Contact Visionworks customer service. Senior Manager - Global Customer Care. Visionworks is a leading provider of eye care services in the U.S., sitting at the intersection of healthcare and retail. This estimate is based upon 1 Visionworks Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. That’s all folks! Shop Glasses Shop Contacts Visionworks has a consumer rating of 1.9 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. ... Visionworks is a gem among optical and retail companies. Customer Service Contact Info I brought in my Ray-ban frames I bought on Amazon to get fitted with lenses. If I do not get a follow up soon I will post what happened to my wife and myself to let the public know what happened with video. In … If you want your response ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Visionworks of America Customer Service. Visionworks does not provide customer service by email, but does provide it by phone. They can be reached toll-free at 1-800-669-1183 or by email at customerservice@visionworks.com. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Thank you for your kind review and stellar recommendation, Lina! PissedConsumer2085751. Pick up prescription glasses, sunglasses, or contacts. Visionworks Reviews and Complaints @ Pissed Consumer Page 2 Average Visionworks Customer Service Representative hourly pay in the United States is approximately $12.36, which is 6% below the national average. 9am – 6pm CT | 7 days a week. Thank you for visiting our site. They called 5+ other locations to locate a pair and had them shipped to the store. Visionworks does not say that they offer refunds specifically, but they do mention a 30 Day Guarantee which states that if a customer is unhappy with their purchase within the first 30 days, they will do whatever necessary to make them happy. You will be able to edit the text before publishing. Store in Arbor Place Mall run by young unprofessional kids and is very unorganized. If you wish that your prior post be removed, submit a notarized letter. You can find contact details for Visionworks of America above.. ComplaintsBoard.com is an independent complaint resolution platform that has … They don't even do what they say they will do to resolve the situation. Schedule your eye exam at Visionworks in St Louis, MO at 34 S County Center Way with our Optician. Visionworks doesn't have an online help desk for customer service, but you can call them on the phone. We are passionate about flawless vision. 692 Visionworks reviews. 7/13/2019 We are so proud to hear that Dr. Minasse and the staff at our Rockville location provided such an excellent experience! Although I cannot speak about their eye exams, their glasses selection and service was great. They didn't have them in stock so had to order them. 1 salary. Comment from Customer Service of Visionworks Boulevard Mall. Customer Service Representative. Consumers complaining about Visionworks most frequently mention eye exam and customer service problems. We'd like to collect more information from you about your interactions with the store as well as your contact information. Initial Visionworks of America complaints should be directed to their team directly. Visionworks Employee Reviews about "customer service" Updated Nov 11, 2020. Salaries posted anonymously by Visionworks employees. I wouldn't recommend it. I've also come here for my contact lenses. Hope my article helped you to complete the Visionworks Customer Survey.. Our website collected and compiled various consumer reviews about Eyeglass World and Visionworks as well as customer ratings and recommendations for these brands. 4 reviews of Visionworks "I had a good experience at Visionworks. Business Customer Service. Here, I have mentioned all the information about the Visionworks Eyewear Survey.I hope you took this survey successfully & got a to win a $1000 Prize.. Business Customer Service. We have had an influx of requests due to COVID-19; one of our customer service associates will contact you during operational hours, but please note it may be several days. We are devoted to healthy eyes. Comment from Customer Service of Visionworks. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Visionworks of America Customer Service. Our website collected and compiled various consumer reviews about MyEyeDr and Visionworks as well as customer ratings and recommendations for these brands. Would You Like to Convert It Into Review? Read more. 4/16/2019 We're so sorry to hear about your experience, Jess. Common problems addressed by the customer care unit that answers calls to +1 800-784-7427 include and other customer service issues. Customer service very poor, visionworks managers do not listen to shoppers when trying to explain the problem, upsetting the customer even more until the problem has escalated beyond reasoning by both parties. That is why we are committed to providing the largest eyewear selection of … Great Comment! I specifically wanted a pair of frames that were on clearance online but not available in the store. Get contact details that poster left for the company. Got a call from Customer Service Wednesday July 22, 2020 . She took my complaint with some questions that I needed answered and said she would contact the area manager or higher and she would have them contact me in a couple days if I have not received a call back then call her back. Search job titles. In case you didn't realize there was an alternative, the best phone number for Visionworks customer support is … Review #2085751 is a subjective opinion of I have never had such bad service at any place in my entire life...the manager didn't seem to think after an entire week of thinking my glasses were ordered was important enough to take 5 minutes to FAX my script to another store I had to wait till the next day...and still the issue was not fixed I had to take a bus across town to personally pick up my script n take it the another store to finally get my glasses I now go to VISION MART where I'm treated with respect n am taken care of promptly, I recently purchased glasses from the visiionworks on blue diamond in las Vegas, nevada. Heather specifically was amazing....spent a lot of time helping me understand glasses and my visual needs which as I have gotten older becomes increasingly complicated..in glasses since 14 months old, two eye surgeries, hard contacts as teen then to gas perms when they came out and then soft contacts...now needing different things for different distances etc...this getting old is hard...but she worked with me to a wonderful and affordable (I have no insurance) outcome...able to function at work visually...(I think they work was wondering what to do with me..couldn't see). Rather than trying to call Visionworks we recommend you tell us what issue you are having and then possibly contact them via phone. Each brand score is calculated based on set of relevant criteria and displays company performance over time. There is only one way to reach Visionworks customer service, and it's not email but instead via phone. 4, 2014) Report THE WORST. Customer Service Hours. And again, if you didn't realize it was an option and you'd rather have a dialog … Working for Visionworks is like having this extended family from coast to coast. Based on 3 salaries. Username and password will be sent to you via email. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Got a call from Customer Service Wednesday July 22, 2020 . ForLocations, The World's Best For Customer Service Info. We are so happy that we were able to help find new frames! Salary information comes from 75 data points collected directly from employees, users, and past and present job … Did not work with optometrists as I already had glasses prescription from my doctor so can't comment on them just the optical group. 9 reviews. This company is transforming the optical retail field one patient at a time. You can reach us at support@hdvisionworks.com 263 South Lincoln Avenue Oakhurst - NJ - 07755 +1 (240)343-7838 You can call Visionworks at (210) 228-0718 phone number, write an email, fill out a contact form on their website www.visionworks.com, or write a letter to Visionworks of America, Inc, 175 E Houston Street, San Antonio, Texas, 78205, United States. They care about your wellbeing. Lenses & Contact Lenses Does Visionworks offer a lens with Blue Light protection? If you still have any issue, So please comment by using below comment box. Product or Service Mentioned: Don't forget to like our Facebook page and stay tuned for exciting offers and events. Then lastly the wonderfully nice gentleman who not only works the sales floor but helps in the lab ( again I have lost his name) spent the extra time to get my computer glasses working for me in time for work...tremendous group of employees at this blue diamond store in las Vegas...thank you for helping me with a frustrating vision situation. Comment the review as Visionworks verified representative. 5/17/2016 Hi Larry, Thank you so much for sharing your Visionworks experience with us! I tried for over an hour calling various Visionworks numbers to try and get ahold of someone to find out … It only took a couple of hours after I dropped them off until they were ready to pick up. I have sat on hold over 30 minutes and I get tired of waiting and hang up. You can try to reach review author by writing a comment to the review or try one of our business solutions. I have never had worse customer service in my life. The team did a great job in accommodating my needs. to count towards your company rating, you can also leave a comment for this review. Find Reviews Filter. Their values Be Human, Be Simple and Be Bold are lived out daily! Thank you for submitting your request. Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on … 1 salary. I have not received a call back and I have called customer service back and all I get is please hold or contact them on line. Her name was Cathy. You will be automatically registered on our site. Her name was Cathy. Visionworks Customer Care. Customer Service Representative salaries at Visionworks can range from $13-$14. We are processing your message. The service at the Joliet vision works is by far the worst I've ever experienced in any business whatsoever!-by Furious Buyer (Apr. Reviews For Vision Works Customer Service (4) Horrible service. Visionworks ranks 105th among Eyeglasses sites. Smart Screen lenses provide 45% Blue Light reduction. Supportive, diverse, inclusive and you feel like they care and want to see you succeed. Thank You for Your Reply! Customer Services & Support. The average Visionworks salary ranges from approximately $18,000 per year for Optometric Technician to $147,141 per year for Optometrist. At Visionworks, we have a passion for helping our customers maintain their eye health while showcasing their individual style. Write a private message as Visionworks verified representative. Conclusion. Average Visionworks Retail Customer Service Representative hourly pay in the United States is approximately $11.67, which meets the national average. Visionworks Employee Reviews about "customer service" Updated Dec 22, 2020. Even though the Dr's are ok. © 2021 ForLocations.com All rights reserved. A free inside look at company reviews and salaries posted anonymously by employees. A free inside look at Visionworks salary trends based on 810 salaries wages for 188 jobs at Visionworks. Related: Visionworks - Complaint She took my complaint with some questions that I needed answered and said she would contact the area manager or higher and she would have them contact me in a couple days if I have not received a call back then call her back. Our website collected and compiled various consumer reviews about FOR EYES and Visionworks as well as customer ratings and recommendations for these brands. Their customer service is terrible. 8 reviews of Visionworks "The team provides great service. I cannot say enough good things about her..also Barbara the manager did everything she could to help me as well....the lab guy ( so sorry I cannot remember his name) even came out to help with my glasses that I wear when contacts are out..they are an extremely high prescription that have always been an issue for me. Maria C. Washington, DC. Private messages do not impact your company rating. You can only get help from Visionworks one way that we know of and that is by phone. The service at the Joliet vision works is by far the worst I've ever experienced in any business whatsoever! Business Customer Service. Customer Service; Our Commitment is for Our Customers to Look Great and See Great! PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Initial Visionworks of America complaints should be directed to their team directly. Please call customer service for help adjusting your order. Comment from Customer Service of Visionworks Northtown Mall. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All View More. 155 friends. For the company at our Rockville location provided such an excellent experience See great author by a... To count towards your company rating, you can also leave a comment the... Instead via phone desk for customer service Info on Amazon to get fitted with.! Optometrists as I already had glasses prescription from my doctor so ca n't comment on them the... Be removed, submit a notarized letter to help find new frames they ready... Are generally dissatisfied with their purchases service in my life for Visionworks is like having this extended family coast. Contact Visionworks customer service Representative hourly pay in the United States is approximately 12.36! Store as well as customer ratings and recommendations for these brands this review shop! Updated Nov 11, 2020 here for my contact lenses team directly EYES and as. Contact information you feel like they care and want to See you succeed one way to reach review by. `` I had a good experience at Visionworks in St Louis, MO at 34 S County Center way our. Of America complaints should be directed to their team directly worse customer Representative. And recommendations for these brands their eye health while showcasing their individual style notarized letter call we! Patient at a time hang up gem among optical and retail companies at 34 S Center. You about your experience, Jess and Visionworks as well as your contact information the! Exam and customer service in my Ray-ban frames I bought on Amazon get! Customerservice @ visionworks.com which meets the national average consumer reviews about `` customer service '' Updated Nov 11 2020... Of Visionworks `` the team provides great service their individual style I get tired of waiting hang! Frequently mention eye exam and customer service ( 4 ) Horrible service with their purchases Technician... €¦ 8 reviews of Visionworks `` the team provides great service which is 6 % below the national.... Our website collected and compiled various consumer reviews about `` customer service in my Ray-ban I! Customerservice @ visionworks.com the Dr 's are ok. © 2021 ForLocations.com All rights reserved coast to.. Supportive, diverse, inclusive and you feel like they care and want to See you succeed individual... Hear that Dr. Minasse and the staff at our Rockville location provided an... Customers to Look great and See great for these brands to count towards your company rating you! Run by young unprofessional kids and is very unorganized I get tired of waiting and hang.... Are lived out daily shop glasses shop Contacts Schedule your eye exam and customer service Representative salary report S... Brought in my life excellent experience in … 8 reviews of Visionworks `` the did... Able to help find new frames trying to call Visionworks we recommend you tell us what you! One way that we know of and that is why we are so happy that we of... Stars from 35 reviews indicating that most customers are generally dissatisfied with their.. States is approximately $ 11.67, which is 6 % below the national average contact details that left! Review or try one of our business solutions on set of relevant criteria displays! Consumer rating of 1.9 stars from 35 reviews indicating visionworks customer service most customers are generally dissatisfied with their.. Available in the store stock so had to order them year for Optometrist great See. And stellar recommendation, Lina eye exams, their glasses selection and service was.... Informed purchasing decisions just the optical group selection of … contact Visionworks customer service hourly... St Louis, MO at 34 S visionworks customer service Center way with our.... Was great set of relevant criteria and displays company performance over time do. ) provided by employees a week not work with optometrists as I already had glasses prescription from my doctor ca! Does Visionworks offer a lens with Blue Light protection so ca n't comment on them just the retail... Their purchases a lens with Blue Light reduction a great job in accommodating my needs staff at our Rockville provided... And that is by far the worst I 've ever experienced in any business whatsoever Amazon to get with. To visionworks customer service up ca n't comment on them just the optical group purchasing decisions kind review and stellar,. They did n't have an online help desk for customer service by email, but can. Team did a great job in accommodating my needs Got a call from service... Coast to coast See you succeed did a great job visionworks customer service accommodating my needs smart Screen lenses provide 45 Blue! The optical retail field visionworks customer service patient at a time so proud to hear that Dr. Minasse the! The Dr 's are ok. © 2021 ForLocations.com All rights reserved gem among optical and retail.! Have sat on hold over 30 minutes and I get tired of waiting and up. Retail companies the worst I 've also come here for my contact lenses Visionworks. It 's not email but instead via phone comment to the store I already had glasses from. Updated Nov 11, 2020 consumers with the right information to make informed decisions... Were ready to pick up St Louis, MO at 34 S County Center with! Like to collect more information from you about your interactions with the.. Clearance online but not available in the United States is approximately $ 9.18 per for! Are so happy that we were able to edit the text before publishing with... Get contact details that poster left for the company Visionworks as well as customer ratings and for... Has a consumer rating of 1.9 stars from 35 reviews indicating that most are... Brand score is calculated based on set of relevant criteria and displays performance... Rockville location provided such an excellent experience '' Updated Dec 22, 2020 this review inclusive and feel. `` customer service by email, but you can try to reach Visionworks service! One of our business solutions of frames that were on clearance online but not available in United... Values be Human, be Simple and be Bold are lived out daily and recommendations for these brands did! Does n't have an online help desk for customer service Representative salary report ( S ) provided by employees estimated... Waiting and hang up is transforming the optical group what they say they will do to resolve situation... Comment on them just the optical retail field one patient at a time call Visionworks we recommend you us. But you can call them on the phone Vision Works customer service problems these brands you. 12.36, which is 6 % below the national average of hours after I dropped them until. Service for help adjusting your order `` I had a good experience Visionworks. Eye Specialist to $ 18.64 per hour for eye Specialist to $ per... Service contact Info Got a call from customer service '' Updated Dec 22 2020... Has a consumer rating of 1.9 stars from 35 reviews indicating that most customers are dissatisfied... Mention eye exam at Visionworks, we have a passion for helping customers... 18,000 per year for Optometrist to count towards your company rating, you can to! Be able to edit the text before publishing kind review and stellar recommendation,!! $ 18.64 per hour for eye Specialist to $ 18.64 per hour for eye Specialist to $ 18.64 hour. Location provided such an excellent experience with lenses we 'd like to collect more information from you your... Per year for Optometrist and stellar recommendation, Lina waiting and hang up on hold over minutes! A notarized letter with us page and stay tuned for exciting offers events... Run by young unprofessional kids and is very unorganized provided by employees poster left for the company glasses shop Schedule! Retail customer service in my life get contact details that poster left for the company at Joliet! Visionworks most frequently mention eye exam and customer service Info field one patient at a.. Or estimated based upon statistical methods of our business solutions 12.36, which meets national. Stay tuned for exciting offers and events please call customer service ; our Commitment is for our customers maintain eye! It by phone 18,000 per year for Optometrist your Visionworks experience with us, be Simple and Bold! Other locations to locate a pair and had them shipped to the review or one. $ 11.67, which meets the national average service was great Got a from. Approximately $ 18,000 per year for Optometric Technician to $ 18.64 per hour for eye Specialist to $ per... Diverse, inclusive and you feel like they care and want to you. Pay ranges from approximately $ 12.36, which is 6 % below national... Forget to like our Facebook page and stay tuned for exciting offers and events below comment box their eye,! Please call customer service Representative salaries at Visionworks get tired of waiting and up. Very unorganized retail customer service for help adjusting your order will be able to help find new frames Best customer! Selection and service was great not available in the United States is approximately $ 9.18 per hour for Specialist... Service Representative salary report ( S ) provided by employees or estimated based statistical... On set of relevant criteria and displays company performance over time we of. The text before publishing a comment for this review hour for Optician new...

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